Sure Steps Connect
Sure Steps Connect
Welcome to Sure Steps Connect
A special, LIVE conference series answering the questions of PAH patients.

Welcome to Sure Steps Connect—a series of unique interactive conferences offered exclusively to members of the Sure Steps ™ community. Several informative conference programs have been created and we invite you to participate in as many as you choose.

New this year! You can now share the Sure Steps Connect experience with Sure Steps Connect: Friends and Family. Now your caregivers can watch with you wherever they are!
Sure Steps Connect
  Frequently Asked Questions about Sure Steps Connect
 
Enroll in Sure
Steps today. Call
1-877-STEPS-50
(1-877-783-7750)



Planning for the 2010 Sure Steps Connect Interactive Conference Series is underway. Please check back frequently as event dates and times are announced


† All conferences noted are subject to change or cancellation. You may only view conferences related to your current treatment.

* Please call your Sure Steps Nurse Counselor at 1-866-ACTELION for the most up-to-date topics about your Actelion PAH medication, and to see which conferences are right for you.


  Support and assistance
 
• General information about Sure Steps Connect
• Your Sure Steps Connect ID number
• Presentation materials mailed to you before the event
1-866-682-SURE (1-877-783-7750)
between 8am – 11pm Eastern Time
• Technical support to access the conference
Prior to conference: 1-877-843-9272


 

How to participate:

You may access the web conference in one of two ways:

a) Participate Online:

Be sure to have your Sure Steps Connect ID number.
If you are a Sure Steps member and did not receive an ID number in the mail, call 1-877-STEPS-50 (1-877-783-7750).

Sure Steps members can contact Sure Steps by calling 1-877-STEPS-50 (1-877-783-7750) to have a Sure Steps Connect ID created for their caregivers.

If you are not already a Sure Steps member but would like to register with Sure Steps, call 1-877-STEPS-50
(1-877-783-7750).

You must register with Sure Steps within 10 days of the conference in order to participate.
On the date and time of the conference, return to www.SureStepsConnect.com and click on the “Join Today’s Live Event” icon to join the session. You will want to log in approximately 15 minutes before the conference is scheduled to begin.

The following system requirements are needed in order to access the conference online:
• A computer (PC or Mac) with speakers
• High-speed Internet connection (not dial-up)
• Web browser (Mozilla Firefox or Internet Explorer are recommended)
• Adobe Flash Player 8 or higher (Adobe Flash Player can be downloaded free of charge from:  
  http://www.macromedia.com/software/flash/about/)
• For optimal viewing, set your screen resolution to 1024 x 768 or higher
• If you need help in determining system requirements or for technical support, call 1-877-843-9272.
• If your system does not support the above requirements, follow the instructions below
   for how to participate via telephone.

b) Participate via telephone:

At least 10 business days prior to the conference, call 1-877-783-7750.

On the date and time of the conference, call 1-800-891-3472.



 
 
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